We hope you are delighted with your purchase from Ovokopack.com.
If for some reason you are not 100% satisfied, we will do everything we can to resolve your issue.
Our team is ready to help you by email help@ovokoshop.com
Every purchase on Ovokopack.com is covered by a 14 days money return guarantee.
If you are not satisfied with order, please submit return request through our email: help@ovokoshop.com
Complaints about the goods or services purchased on our e-shop can be filed with State Consumer Rights Protection Authority (Vilniaus str. 25, LT-01402 Vilnius; e-mail: tarnyba@vvtat.lt; tel.: +370 526 26 751; fax tel.: +370 527 91 466 on their web site www.vvtat.lt or in regional divisions of State Consumer Rights Protection Authority.
Also, you can fill out an inquiry form on the EGS platform (https://ec.europa.eu/odr/) or on Consumer Rights Information System.